Solutions Engineer (m/w/d)

Choco provides a centralized platform connecting restaurants and suppliers. The result is better communication, simplified logistics, and - here comes the big one - less food waste. Our aim is to contribute to a transparent, sustainable and waste-free global food chain by 2030.

Our chat-based ordering app has already changed the game for thousands of restaurants and suppliers across the globe, but there is much more work to be done. And that’s where we need your help. If you’re looking to be at the intersection of purpose and innovation, we’d love to hear from you.

Want to learn more about #LifeatChoco?

Meet your team

The majority of the integrations team is based in Berlin headed by an Engineering Manager supported by a product manager and product designer. There are five backend engineers and one frontend engineer working on building the technical integrations. On the solutions engineering side we have one covering the German speaking regions from Berlin and one in the US. We are now expanding our solutions engineering capacity with one more person in our German team. You will work from our Berlin office which is a very energetic engineering, business, sales & operations focused office.What you will do

_ We are looking for a Solutions Engineer to help Choco grow and enable suppliers to receive orders into their ERP systems while providing the highest buyer value. This position requires technical understanding, attention to detail and excellent communication skills. If you love solving riddles between any type of tech system in close collaboration with our business development team, we would love to get you on board.._Here at Choco, we like to use the space shuttle as a metaphor for our engineering work. Now, you will join and help us bring the shuttle to the moon. You will be the technical owner of all our integration with suppliers in Germany. As such, you are building the foundation for a strong long term relationship between Choco and the supplier landscape while working with our product team to build new solutions.

The 3 reasons to join us :

• You will not only have a demanding technical challenge presented to you but also have the most immediate feeling of business impact on a daily business. Your stellar execution is a critical step to digitizing the food supply chain.
• Strong collaboration with our business development team means that you will be working together with the core business functions in Choco while having direct exposure to external stakeholders globally. You will learn to speak tech in multiple languages.
• As a technical owner you define the success of your role. Focus is the name of the game and you can show your passion for explaining technical concepts while helping us close deals with suppliers.

Your daily activities will be divided between these different missions:

• You drive technical conversations in meetings and conversations with our customers on the supplier side
• You drive finding solutions to connect to the different ERP / IT systems of our customers in all the Choco markets
• You work closely with the integrations software engineering team, you communicate user needs and market developments while having the best overview of what is happening in supplier integrations in Germany.

What does it take to perform on this job:

You love solving technical challenges no matter where they come from and what form they take. You wont need coding skills, but you should have in-depth technical understanding of a wide variety of technologies.

You are a teacher and 100% customer centric You will be figuring out how to connect two worlds and systems that don’t always want to fit together. You help overcome any obstacle and are pivotal to closing deals - the more languages you speak, the better.

About Choco

Founded in 2018 in Berlin, Choco has since expanded to a team of over 400 committed Chocorians working from active Choco offices across the U.S., France, Belgium, Germany, Austria, and Spain. Our ordering app is used by over 15K buyers and 10K suppliers around the globe - bringing our annual order volume to an estimated $1 billion.

Just a year after our $63.7 million Series A funding round, we secured an additional $100 million in Series B funding. In April of 2022, we gained another $111 million in Series B2 funding with a valuation of $1.2 billion - earning us unicorn status just a few years in.

We’re backed by leading investors like Insight Partners, LeftLane Capital, Coatue Management, and Bessemer Venture Partners. In addition, we’re working alongside those who built companies like Google, Facebook, Amazon, Uber, and more.

Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Tasks

What you will do

_ We are looking for a Solutions Engineer to help Choco grow and enable suppliers to receive orders into their ERP systems while providing the highest buyer value. This position requires technical understanding, attention to detail and excellent communication skills. If you love solving riddles between any type of tech system in close collaboration with our business development team, we would love to get you on board.._Here at Choco, we like to use the space shuttle as a metaphor for our engineering work. Now, you will join and help us bring the shuttle to the moon. You will be the technical owner of all our integration with suppliers in Germany. As such, you are building the foundation for a strong long term relationship between Choco and the supplier landscape while working with our product team to build new solutions.

The 3 reasons to join us :

• You will not only have a demanding technical challenge presented to you but also have the most immediate feeling of business impact on a daily business. Your stellar execution is a critical step to digitizing the food supply chain.
• Strong collaboration with our business development team means that you will be working together with the core business functions in Choco while having direct exposure to external stakeholders globally. You will learn to speak tech in multiple languages.
• As a technical owner you define the success of your role. Focus is the name of the game and you can show your passion for explaining technical concepts while helping us close deals with suppliers.

Your daily activities will be divided between these different missions:

• You drive technical conversations in meetings and conversations with our customers on the supplier side
• You drive finding solutions to connect to the different ERP / IT systems of our customers in all the Choco markets
• You work closely with the integrations software engineering team, you communicate user needs and market developments while having the best overview of what is happening in supplier integrations in Germany.

What does it take to perform on this job:

You love solving technical challenges no matter where they come from and what form they take. You wont need coding skills, but you should have in-depth technical understanding of a wide variety of technologies.

You are a teacher and 100% customer centric You will be figuring out how to connect two worlds and systems that don’t always want to fit together. You help overcome any obstacle and are pivotal to closing deals - the more languages you speak, the better.

Requirements

Experience:

• Experience as solutions engineer, professional services or technical consulting
• Commercial: Customer facing experience
• Languages: Native German & English on business level
• Technical: Understanding of integrations / APIs with different ERP systems
• Business: Understanding of functional requirements for different ERP systems like Quickbooks, SAP, Navision, Netsuite
• Location: Berlin area and willing to travel throughout Germany

Benefits

What it’s like to be a Chocorian:

• Work with a purpose - Solve food waste globally and do something about global warming
• Transparency for us means that you can have a voice, we share all the info we have and include everyone
• A place where you can be yourself, show your creativity and have a place where your ideas turn into something viable
• We see our colleagues as friends and spend time with each other outside of work so it will be a fun experience
• You will be partly owner of the company with equity with massive financial growth opportunities
• Every year we plan a company retreat somewhere abroad for a week (last time we went to Croatia)
• Unlimited learning
• Hypergrowth and scaling with lots of challenges and personal growth
• A very divers tech team with more than 40 nationalities and good mixture of different types of people with an inclusive mindset

We invite you to take part in the following selection process:

1. Introduction call: a Tech Recruiter will tell you more about Choco, our Tech Org and get to know your work, background, interests and you as a person better.
2. Technical interview: With our Solutions Engineer. No coding, no whiteboard here. We want to map your previous technical experience.
3. Product/Business interview: Meet the product manager of integrations and the engineering manager where we want to see your business skils and how you collaborate with the team.
4. Cultural interview: Meet one of our engineering manager who will go deeper on your personality & communication skills to see if you have big heart, great passion and are ready to help others when needed.
5. OFFER: your interviewers will make a decision together regarding your offer.
6. A stellar onboarding and the smartest team in the foodspace will be waiting for you !