Customer Service Agent (Dutch) (m/w/d)

Are you known for being emphatic, having a friendly
personality and are you super customer-oriented? Then you might be the person we are looking for! For the role of Customer Service Agent (aka Beauty Consultant) we are looking for a flexible and committed colleague who can take away all questions and concerns from our customers.

Tasks

· You process and answer customer questions via email and
telephone.

· You help us define Dutch customer needs.

· You perform light administrative tasks such as
coordinating and processing returns.

· You support colleagues from other teams with your
knowledge and customer service.

· You work closely with the Dutch marketing manager and
support them with your expertise.

Requirements

· Previous experience in customer-facing roles

· Passion for beauty and cosmetics

· Excellent communication skills; you are fluent in both
Dutch and English (basic skills in German are an advantage)

· Quick learner, independent and proactive

· You live in Berlin

Benefits

· Competitive salary

· A varied and challenging job within a fast-growing
organization

· Public transport reimbursement or Edenred credit

· Regular corporate and team events

· Office in the heart of Berlin with options to Home Office

· Staff discount

· Take
responsibility from day one

· The opportunity - as part of a committed team - to
actively shape the development of NEONAIL

Do you recognize yourself in this role? Then apply now!
We look forward to receiving a CV with motivation letter

Thank you