Customer Service Agent (Dutch) (m/w/d)
Veröffentlicht: 02.10.2024
Arbeitsort: 10115 Berlin
Are you known for being emphatic, having a friendly
personality and are you super customer-oriented? Then you might be the person we are looking for! For the role of Customer Service Agent (aka Beauty Consultant) we are looking for a flexible and committed colleague who can take away all questions and concerns from our customers.
Tasks
· You process and answer customer questions via email and
telephone.
· You help us define Dutch customer needs.
· You perform light administrative tasks such as
coordinating and processing returns.
· You support colleagues from other teams with your
knowledge and customer service.
· You work closely with the Dutch marketing manager and
support them with your expertise.
Requirements
· Previous experience in customer-facing roles
· Passion for beauty and cosmetics
· Excellent communication skills; you are fluent in both
Dutch and English (basic skills in German are an advantage)
· Quick learner, independent and proactive
· You live in Berlin
Benefits
· Competitive salary
· A varied and challenging job within a fast-growing
organization
· Public transport reimbursement or Edenred credit
· Regular corporate and team events
· Office in the heart of Berlin with options to Home Office
· Staff discount
· Take
responsibility from day one
· The opportunity - as part of a committed team - to
actively shape the development of NEONAIL
Do you recognize yourself in this role? Then apply now!
We look forward to receiving a CV with motivation letter
Thank you